Customer Services

Call our UK call centre on:
0845 6011 050

Mon to Fri: 8am - 7pm
Saturday: 8am - 1pm

Download your Landlords Insurance Policy Document

Download

Making a Landlords Insurance Claim

If you need to make a claim on your Landlords policy, please take the following steps to get things moving straight away

  • Check your policy certificate and Policy Document to see whether or not the event is covered
  • If you are a victim of theft or vandalism, firstly inform the police and ask for an incident number. It would also be helpful if you have an approximate cost to replace or repair the items you would like to claim for.
  • Call our Claims Helpline on 0845 6011 060

    Select Option 1 for Buildings & Contents claims

    • Then select Option 1 again for Household claims
    • Then select Option 2 for Home Emergency Helpline
    • Then select Option 3 for Legal Assistance Helpline

We will then register your claim with the details you provide.