Customer Services

Call our UK call centre on:
0845 6011 050

Mon to Fri: 8am - 7pm
Saturday: 8am - 1pm

Download your Income Insurance Policy Document

Download

Making an Income Insurance Claim

To request your claim form and get things moving straight away please contact us using the details below.

Request your claim form by:

  • Calling us on 0845 201 1719
  • Visiting http://support.cardifpinnacle.com/ and download a claim form directly from the underwriter.
  • Contact the underwriter (and return completed claims forms):
    Claims Department
    Cardif Pinnacle
    Pinnacle House
    A1 Barnet Way
    Borehamwood,
    Hertfordshire,
    WD6 2XX

Please return completed claim forms to the Claims Department address above, together with any supporting evidence requested within the first 90 days of the date your accident, sickness or unemployment occurs.

Please ensure that all the relevant sections of the form are completed to avoid a delay in receiving your benefit.